Since more than 15 years I have been gathering the knowledge of Hospitality and Restaurant Industry both practically and theoretically at my workplace.
I am currently working as an Area Manager with Nisa Sultan Turkish Restaurant handling multiple outlets: managing staffing of 100+ in 4 different formats
Worked as a general manager.
Hired, trained, coached and mentored staff to ensure smooth operation of business, promoted a team environment. Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, Coordinated inventory, invoicing, accounts receivable and cost control programs. Inspected finished products for quality and adherence to customer specifications. Responsible for the selection and maintenance of equipment. Quickly and effectively solve customer challenges.
preparation of meals and beverages for customers.
customer satisfaction with their dining experience.
Managed inventory and ordering of food, equipment and supplies.
Ensured compliance with all regulatory requirements and facilitated inspections.
Led management team in developing solutions to improve quality of service and Hired, trained, and supervised management team;
delivered periodic performance evaluations, apportioning raises, stock options, and bonus grants for employees.
Recruited new employees and trained them in good work habits, product information, and effective sale techniques.
 overseeing of food preparation, checking the quality and size of the servings,  organizing of stock, ordering food and drink supplies, maintaining equipment, adhering to health and safety precautions, making responsible for planning, directing and overseeing the operations and fiscal health of a business unit, division, department, operating unit within an organization.
Responsible for operational efficiency and creating a relaxed environment where service delivery and product quality is second to none. Leading from the front & in charge of maintaining high levels of hygiene and enforcing strict compliance with all health and safety legislation. Being highly visible and the face of this business.Ensuring the correct use of cleaning materials and equipment. Supervising the shifts of kitchen, waiting and cleaning staff.